United Airlines Pet Policy

1. Booking Airline Tickets

Eligible Pets :

• Types : Small dogs, cats, and household birds are allowed to travel in the cabin.
• Carrier Requirements : Pets must be transported in an airline-approved carrier. The carrier should be well-ventilated, secure, and able to fit under the seat in front of you.

Size and Weight Limits :

• Carrier Dimensions : The maximum dimensions for the carrier are typically 9 inches x 10.5 inches x 17.5 inches (23 cm x 27 cm x 43 cm), though this can vary slightly by aircraft.
• Weight : The combined weight of the pet and carrier should not exceed 17 pounds (8 kg).

Fee :

• Cost : There is a fee for bringing a pet in the cabin, which is usually around $125 USD per pet, each way. This fee may vary depending on your route.

Booking :

• Advance Reservation : You must reserve a spot for your pet in advance. Space for in-cabin pets is limited, so it's advisable to book early.
• Pet Policy Details : Check United’s website or contact their customer service to confirm the availability and fee for traveling with your pet in the cabin.

2. Pets as Checked Baggage

Policy : United no longer accepts pets as checked baggage. If your pet is not small enough to travel in the cabin, they must be transported via United Cargo.

3. United Cargo (Pet Travel)

Pet Cargo Service :

• Service : United Cargo offers a service called PetSafe for traveling with pets that cannot fit in the cabin. This service handles larger pets or those requiring special care.

Booking :

• Arrangement : You need to arrange and book PetSafe service separately through United Cargo. This involves different procedures and fees compared to in-cabin travel.

Carrier Requirements :

• Crate Specifications : For cargo, pets must be transported in an IATA-approved crate that meets specific size and safety standards.

4. Service Animals

Service Animals : United Airlines allows service animals to accompany passengers with disabilities in the cabin at no extra charge. Service animals must be trained to perform specific tasks related to the passenger’s disability.

Documentation : You may need to provide documentation or certification of your service animal's training and function, especially for flights within the U.S.

5. Emotional Support Animals

Policy Update : As of recent updates, United Airlines no longer accepts emotional support animals as service animals. They are considered pets and must adhere to the in-cabin pet policy.

6. Traveling with Pets – Tips and Considerations

Preparation : Ensure your pet is comfortable in their carrier before the flight. Familiarize them with the carrier and provide a comfortable environment.

Health Check : Visit your veterinarian to ensure your pet is healthy for travel and has any required vaccinations or documentation. Some destinations may have specific health and vaccination requirements.

Arrival : Arrive at the airport early to allow ample time for check-in and to ensure your pet’s comfort.

7. Special Considerations

Breed Restrictions : United Airlines does not have specific breed restrictions for in-cabin pets, but pets should be healthy and comfortable during travel.

Behavior : Pets must remain in their carriers and behave calmly. Aggressive or disruptive behavior may result in being denied boarding.

8. Travel Insurance

Insurance Options : United Airlines does not offer travel insurance for pets, but you can purchase it separately. Pet travel insurance can help cover unexpected issues such as medical emergencies or travel disruptions.

9. Customer Service

Contact Information : For detailed information, including specific requirements, booking procedures, and any updates to the policy, visit United Airlines’ official website or contact their customer service directly.