Singapore Airlines Cancellation Policy

1. Cancellation Policy by Ticket Type

Refundable Tickets :

• Eligibility: Refundable tickets allow you to cancel and receive a refund to your original form of payment.
• Fees : While refundable tickets are generally more flexible, they may still be subject to cancellation fees, depending on the fare rules and the timing of the cancellation.

Non-Refundable Tickets :

• Policy: For non-refundable tickets, which are typically lower-priced, cancellations generally result in a credit towards future travel rather than a monetary refund.
• Fees : Cancellation fees apply and are deducted from the amount credited toward future travel. The specific fee depends on the fare conditions.

2. 24-Hour Cancellation Policy

24-Hour Risk-Free Cancellation : Singapore Airlines allows you to cancel your flight within 24 hours of booking without incurring a cancellation fee, provided the booking was made at least 7 days before the departure date. This applies to both refundable and non-refundable tickets.

3. No-Show Policy

No-Show Fees : If you do not show up for your flight and do not inform Singapore Airlines in advance, your ticket may be forfeited. This means you might not be entitled to a refund or credit, and any remaining segments of your journey may be canceled.

4. Change Fees

Changing Your Flight : If you need to change your flight, you will generally be required to pay a change fee plus any fare difference if rebooking to a more expensive flight.

Procedure : Changes can be made through Singapore Airlines’ website, mobile app, or by contacting their customer service.

5. Cancellation Due to Airline Initiated Changes

Cancellation by Singapore Airlines : If Singapore Airlines cancels your flight, you are typically entitled to a full refund or the option to rebook on an alternate flight. The airline will provide options for resolving the issue and ensuring you reach your destination.

6. Special Circumstances

Medical Emergencies or Other Special Cases : If you need to cancel due to a medical emergency or other special circumstances, contact Singapore Airlines directly. They may offer additional flexibility based on your situation, although standard policies and fees often apply.

7. Travel Insurance

Insurance Options : Singapore Airlines does not offer travel insurance, but it is advisable to purchase it separately. Travel insurance can cover cancellations due to unforeseen events like medical emergencies, trip interruptions, and other covered reasons.

8. Refunds and Credits

Refund Processing : Refunds are processed after deducting any applicable cancellation fees and are typically credited to your original payment method. The processing time for refunds can vary.

Travel Credits : If you receive a travel credit instead of a refund, make sure to understand the terms, including the validity period and any restrictions on using the credit.

9. Customer Service

Contact Information : For assistance with cancellations, changes, or specific questions about your ticket, you can contact Singapore Airlines through their website, phone, or at their airport counters.

10. Managing Your Booking

Online Management : You can manage your reservation, including cancellations and changes, through Singapore Airlines’ website or mobile app. This includes checking flight status, changing your itinerary, selecting seats, and adding extras.

11. Frequent Flyer Program

KrisFlyer Members : If you are a KrisFlyer member, check your membership benefits as they may include additional flexibility or options for changing or canceling flights.

For more support contact now with our Live Travel Support Expert +1-888-782-3090