KLM Baggage Policy
1. Carry-On Baggage
Allowance :
- Economy Class : Passengers are allowed one piece of cabin baggage and
one personal item. - Business Class : Passengers are allowed two pieces of cabin baggage and
one personal item.
Size and Weight Limits :
-
Cabin Baggage
- Dimensions : Maximum dimensions are 55 cm x 35 cm x 25 cm (21.5 in x
13.5 in x 10 in), including handles and wheels. - Weight : Weight
Personal Item : Personal items such as a
handbag, laptop bag, or small backpack should fit under the seat in front of you.
Additional Items : In addition to the cabin
baggage and personal item, you may carry items such as a coat, umbrella, or
duty-free shopping.
2. Checked Baggage
Allowance :
- Economy Class: Generally, passengers are allowed one piece of checked
baggage up to 23 kg (50 lbs) in weight. - Premium Economy Class: Typically 2 bags up to 23 kg (50 lbs) each.
- Business Class: Passengers are allowed two pieces of checked baggage,
each up to 32 kg (70 lbs). - First Class: Similar to Business Class, with allowances typically up to
two pieces of 32 kg (70 lbs) each.
Size Limits :
- Dimensions : The maximum dimensions for each checked bag are 158 cm (62
in) in total (length + width + height).
Additional Fees :
- Excess Baggage : Fees apply for checked baggage that exceeds the weight
or size limits. These fees vary depending on the route and excess weight.
3. Special Items and Sports Equipment
Special Items : KLM allows various special items
like musical instruments, fragile items, and medical equipment. It’s recommended to
inform KLM in advance for handling and packaging requirements.
Sports Equipment : KLM accepts various types of
sports equipment (e.g., golf clubs, bicycles) as checked baggage. Additional fees
may apply, and it should be booked in advance.
4. Traveling with Pets
In-Cabin Pets :
- Allowance : Small pets (dogs, cats) can travel in the cabin if they are
in an approved carrier. The combined weight of the pet and carrier should not
exceed 8 kg (17.5 lbs). - Carrier Requirements : The carrier must fit under the seat in front of
you.
Pets as Checked Baggage :
- Policy : Pets that are too large to travel in the cabin must be
transported as cargo. This service is provided through KLM’s partner, KLM Cargo.
5. Traveling with Infants and Children
Infant Baggage Allowance :
- Policy : If traveling with an infant, you are allowed one checked bag for the infant’s belongings (up to 10 kg or 22 lbs), plus a collapsible stroller or pushchair.
Children’s Baggage :
- Policy : Children traveling on a separate seat are entitled to the same baggage allowance as adults.
6. Travel Insurance
Insurance Options :KLM does not offer travel insurance, but purchasing it separately is recommended. Travel insurance can cover issues such as lost, delayed, or damaged baggage.
7. Handling Lost or Damaged Baggage
Reporting : If your baggage is lost or damaged, report it immediately to KLM’s baggage services at the airport. They will assist in locating and resolving issues with your baggage.
Compensation : Compensation for lost or damaged baggage is subject to KLM’s policies and relevant international conventions. Keep all receipts and records for any claims.
8. Customer Service
Contact Information : For specific questions about baggage, including fees and policies, you can contact KLM’s customer service through their website, phone, or at the airport.
9. Baggage Policy for Frequent Flyers
Flying Blue Members : Frequent flyers with KLM’s Flying Blue program might receive additional baggage allowances or benefits depending on their membership level.
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